Shipping policy

Last updated: September 25, 2026

Where we ship

We ship to addresses in the United States only. We sell online only; there is no store to pick up from.

Shipping cost

• Orders of $500 or more: free standard shipping.
• Orders under $500: variable for standard rate shipping.

We do not offer expedited shipping.

How long it takes

Orders ship within 2 business days of purchase. Most orders arrive 3 to 4 business days after they ship. You will get tracking by email as soon as your order leaves.

Large orders and freight

Large systems may ship in several boxes, or by freight on a pallet with curbside delivery. For freight, the carrier will call to schedule delivery. Inspect the shipment before you sign and note any visible damage on the delivery receipt, or the carrier may deny a damage claim.

Restricted products

Some solvent-based coatings cannot be shipped to certain states because of local VOC rules. Each affected product page lists those states. If you order one for a restricted state, we will contact you to swap it for a compliant product before we ship.

Damaged shipments

If anything arrives damaged, contact us within 72 hours of delivery with your order number and photos of the product, the packaging and the shipping label. See our Refund Policy for details.

Questions? Call 1-877-703-7699 or email support@epoxypro.com. 3B Services LLC dba EpoxyPRO, 501 Route 17, Ste 1, Paramus, NJ 07652.