Return Policy
Please contact EpoxyPro by phone or email prior to any return 1-877-703-7699 or info@EpoxyPro.com
Discrepancies with orders must be reported within 10 days of receipt of merchandise.
You must contact our office and receive an RA #(return authorization) and instructions before you return an item. An item returned without an RA number, will be refused and returned to the sender. The buyer will be responsible for return shipping unless we have incorrectly shipped an item or if the the product arrived damaged. When a return is authorized by EpoxyPro, it must be received within 30 days from the original invoice date. You will be refunded the original amount of your purchase less shipping and a 30% restocking charge.
Pricing Increase 2021
To our loyal customers, unfortunately recent supply shortages of raw resins throughout the entire epoxy coatings industry have resulted in supply limitations of various epoxies, polyurethanes, paint sundries and decorative paint chips. These shortages have also caused a sudden increase in pricing so as a result we regret to have to increase our pricing to you as well. Please be aware that there may also be delays in manufacturing lead times and with the mode of shipping. ALL prices subject to change without notice. Our goal is to diligently work hard to meet all our customers’ needs and expectations. We apologize for any inconvenience that these trying times have created.
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